Consulting Process

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I start by asking focused questions so I understand your business needs. 


“What are you trying to achieve?” 

“What challenges are you facing?”

"What have you already tried?"

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Depending on the results of the analysis phase, I may assemble a team of experts—instructional designers, graphic artists, web designers, writers, media producers– with the specific skill required to produce a superior product.

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Using an agile approach I draw on our   experience and theoretical understanding and develop solutions specifically designed to address the situation.  

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Whether the implementation process involves facilitating an offsite meeting, training internal managers to conduct effective coaching conversations, or overseeing the production of a global online course, I have the experience and expertise to ensure that the end product achieves its stated goals.

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In many projects, I transfer the expertise to in-house staff so they make the new processes part of their day-to-day operations. 

“I approached Kerry in an effort to better understand my company's team performance as we grew rapidly and expanded into new territory. She was extremely pro-active, bringing her wealth of knowledge and experience to the table to help us determine the best way to assess our team performance and establish a constructive dialogue around what was working and where we could improve.”

— Mike Fitzgibbons, CEO, Claritas Rx